Many people frequently lose their cards or have them stolen. You must report the incident right away if you have a CIBC debit card and it occurs to you.
How to Report a Lost CIBC Debit Card
The first thought that might cross your mind is to seek a replacement, but it’s also crucial to notify the bank staff that your CIBC debit card has been misplaced. This protects against the use of your card for fraudulent purposes.
Lost CIBC Debit Card
So, in this post, we’ll explain how to immediately report a missing CIBC debit card and offer some advice that can be useful in these circumstances.
How to Tell a Representative You Lost Your CIBC Debit Card
You must speak with a representative in order to file a complaint after verifying that the card was lost, stolen, or even held by an ATM. You may do this by calling 1-514-861-9898 for other countries or by dialling 1-800-663-4575 for Canada or the United States. You can also visit your local CIBC branch. By clicking here, you may utilise their locating tool to look up a CIBC Banking Centre and make things simpler.
Once you speak with a representative, you will need to explain your current predicament to them. They will guarantee the safety of your account and promise to provide you with a replacement in exchange. Furthermore, you cannot report someone else’s card; you must be the cardholder in order to do this.
It’s important to note that you cannot report a damaged debit card if you desire a replacement. Once more, speak with the person and request a replacement.
Regrettably, reporting your debit card is not possible through CIBC Online or Mobile Banking; this function is only accessible for credit card accounts.
What Else Can I Do Following a CIBC Debit Card Loss Report?
You will get the replacement when your debit card has been reported in a few days. But in the meanwhile, there are several things you can do if you believe that identity theft and fraud will affect you:
- Submit a police report. If you reported the debit card because you believed it had been stolen, law enforcement might assist you identify the offender.
- Record each encounter you have with the representative and the cops. You should describe every detail of your interactions with these folks. This will be useful for any follow-up questions on your case.
- The most crucial thing is that you will need to modify the PIN when you eventually get the replacement card. You may ask a person to do it for you, but if you want to do it yourself, visit a CIBC ATM, enter your debit card, choose More, then Change PIN, and then follow the on-screen instructions.
After you report your CIBC debit card, we understand that it might be frightening. But don’t be concerned—the bank will make sure that both you and your account are protected.
However, if you’re having trouble getting a new debit card, you should read How to Replace Your CIBC Debit Card.